Which prompt involves negotiation about returning a faulty item?

Which prompt involves negotiation about returning a faulty item?

• A. Picture Description
• B. Integrated Listening and Speaking
• C. Role-Play
• D. Short Talk

Answer: (C)

This prompt tests your ability to perform a role-play—you act out a two-person conversation in a realistic situation. Negotiating about returning a faulty item is a classic example: you clearly describe the problem, reference receipt or policy, suggest a remedy (refund, exchange, repair), and respond to the other person’s questions or offers. The back-and-forth, use of persuasive and clarifying language, and adapting to the other side are all core parts of a role-play task, so this prompt is the best fit. Other formats don’t involve this kind of interactive negotiation: describing a picture is a solo description activity, an integrated listening and speaking task mixes listening with speaking but isn’t centered on a back-and-forth negotiation, and a short talk is a brief solo speech.

This prompt tests your ability to perform a role-play—you act out a two-person conversation in a realistic situation. Negotiating about returning a faulty item is a classic example: you clearly describe the problem, reference receipt or policy, suggest a remedy (refund, exchange, repair), and respond to the other person’s questions or offers. The back-and-forth, use of persuasive and clarifying language, and adapting to the other side are all core parts of a role-play task, so this prompt is the best fit.

Other formats don’t involve this kind of interactive negotiation: describing a picture is a solo description activity, an integrated listening and speaking task mixes listening with speaking but isn’t centered on a back-and-forth negotiation, and a short talk is a brief solo speech.